Frequently asked questions

Most weekdays, yes. Morning calls often get installed the same afternoon depending on glass availability and location. We cover Salem / Keizer and nearby areas.

We mainly serve Salem, Keizer, and nearby surrounding areas. If you are a little outside that zone, reach out and we’ll let you know if mobile service is available.

Yes. We commonly install at homes, workplaces, and driveways when scheduling and the job setup allow it. We’ll confirm the address and arrival window when booking.

Most jobs take around 60 to 90 minutes for the install itself, depending on the vehicle and glass type. We’ll also give you the safe drive-away time before you head out.

Yes. We replace windshields, side door glass, and back glass depending on your vehicle and glass availability.

We mainly focus on full glass replacement rather than chip repair. If your windshield, side window, or back glass needs replacement, we can usually quote it quickly.

We currently do not offer ADAS camera recalibration. If your vehicle requires it after a windshield replacement, we’ll let you know and can refer you to a local shop.

We install OEM-grade glass and high-performance urethane from trusted manufacturers that meet or exceed DOT and FMVSS standards.

Yes. The exact year, make, model, and where the damage is helps us price the right glass and avoid delays. Extra features like rain sensors or camera systems also matter.

Sometimes, yes. Coverage depends on your policy, deductible, and whether glass claims are included. We can help you decide whether going through insurance makes sense.

Not always. If your deductible is close to or higher than the cash price, paying out of pocket may be simpler. We can help you compare both options during your quote.

Contact us when booking and we’ll confirm the current payment options for your job. If insurance is involved, we’ll also explain what portion you may be responsible for.

Safe drive-away time is usually 60 to 90 minutes after the install so the urethane can begin curing properly. We’ll give you the exact guidance at handoff.

Light rain is usually fine after the install, but we generally recommend avoiding a car wash for at least 24 hours unless we tell you otherwise.

Yes. We clean up and vacuum out the loose broken glass we can access as part of the job so your vehicle is left much cleaner and safer.

Yes. Your install includes a lifetime workmanship warranty for as long as you own the vehicle. If something isn’t right, call us and we’ll make it right.

Call us. If anything seems off, we want to know. We stand behind our workmanship and will inspect the install and make it right if needed.

It helps to clear valuables and loose dashboard items before we arrive, especially for windshield jobs. That makes the process faster and helps protect your interior.